Insurance Customer Service Representative MUST BE BILINGUAL

AMAC INSURANCE CENTER; Pearland (TX); Sur place; USD 38 000 - 46 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Professional Development

Job Stability

Résumé du poste

AMAC INSURANCE CENTER is seeking a Customer Service Representative to ensure every customer has a positive experience when contacting the agency. You will respond promptly, keep accurate records, and provide excellent service.

The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities include answering questions via phone, email, and in person; assisting with quotes, policy updates, payments, and other services; scheduling appointments; maintaining

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Excellent customer service skills.
• Highly organized with strong time management.
• Familiarity with Microsoft Office and related software.

Responsabilités

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendar
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Connaissances

Customer service

Detail-oriented

Time management

Communication

Insurance products knowledge

Formation

High school diploma/GED

Bachelor's degree preferred

Outils

Microsoft Office

Description du poste

Benefits/Perks

• Competitive Pay
• Professional Development
• Job Stability in a growing industry

Job Description

We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendar
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Qualifications

• Knowledge of insurance products
• High school diploma/GED required, Bachelor's degree preferred
• Excellent customer service skills
• Highly organized with strong time management skills
• Familiarity with Microsoft Office and other software applications