Insurance Customer Service Associate, Growth and Commission

Government Employees Insurance Company; Denton (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Long-term growth

Mentorship for license

Training for state licensing

Full time or part time with PTO

Professional office environment

Job summary

GEICO’s Denton Local Office is seeking a Customer Service Representative to join the sales team. You will handle customer interactions, process policy changes, verify contact details, and support the sales staff.

This role offers a long-term career with coaching, potential licensing training, flexible full- or part-time schedules, and a professional team environment with opportunities for growth.

Qualifications

• Must possess upbeat, positive attitude.
• Ability to multi-task, follow-thru and follow-up.
• Excellent communication/interpersonal skills.

Responsibilities

• Process customer policy change requests.
• Verify phone numbers, addresses and emails with customers and update records.
• Answer incoming calls on the first ring.
• Schedule sales appointments with prospective customers.
• Respond to inquiries, cancellations, and sales requests within timeframe.
• Assist with outbound calls.
• Perform additional administrative tasks.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Communication

Goal orientation

Stress management

Job description

GEICO’s Denton Local Office is seeking a Customer Service Representative to join the sales team. You will handle customer interactions, process policy changes, verify contact details, and support the sales staff.

This role offers a long-term career with coaching, potential licensing training, flexible full- or part-time schedules, and a professional team environment with opportunities for growth.