Insurance Customer Service Specialist — Growth & Rewards

Government Employees Insurance Company; Myrtle Beach (SC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

401K Plan Match

Job summary

GEICO Local Office Myrtle Beach in Myrtle Beach, South Carolina is seeking a positive, enthusiastic Insurance Customer Service Representative to service new and existing accounts and help achieve agency sales goals and service standards.

Whether you have experience in insurance or are starting a new career path, this role emphasizes professional demeanor, willingness to learn, and delivering an amazing client experience in a fast-paced environment.

Qualifications

• Upbeat, positive and enthusiastic attitude.
• Multitasking, follow-thru and follow-up.
• Excellent communication/interpersonal skills.
• Must have ability to multi-task.
• Professional phone etiquette.
• Great customer service skills.
• Willingness to grow within the company.

Responsibilities

• Answer incoming phone calls
• Process customer policy change requests and take payments.
• Secure all Trailing Documents from customers.
• Immediately greet all customers, entering the office, in a friendly and helpful manner and answer incoming phone calls.
• Handle customer renewals.
• Represent the company at local events
• Assist agents with obtaining signatures and securing paperwork
• Identify potential cross-sell opportunities for agents

Skills

Customer service

Communication

Multitasking

Job description

GEICO Local Office Myrtle Beach in Myrtle Beach, South Carolina is seeking a positive, enthusiastic Insurance Customer Service Representative to service new and existing accounts and help achieve agency sales goals and service standards.

Whether you have experience in insurance or are starting a new career path, this role emphasizes professional demeanor, willingness to learn, and delivering an amazing client experience in a fast-paced environment.