Insurance Customer Support Specialist (CPI & Inquiries)

Allied Solutions, LLC; Carmel (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

100% company-paid life and disability coverage

401k options with company match

Three weeks PTO by the end of the first year

Job summary

A leading service provider in insurance is seeking a Customer Service Specialist in Carmel, IN. This role focuses on delivering high-quality customer service through managing inbound and outbound calls with insurance companies. The ideal candidate will possess strong communication skills, a high school diploma or GED, and the ability to resolve customer issues efficiently. The position offers a full-time schedule, competitive benefits, and opportunities for career growth within the organization.

Qualifications

• High school diploma or GED required.
• Strong attention to detail and organization skills required.
• Excellent telephone, written, and verbal communication skills.

Responsibilities

• Handle incoming borrower, agent, and lender calls at a professional level.
• Accurately verify, key and/or memo insurance information.
• Mentor fellow co-workers as requested by supervisor.

Skills

Strong attention to detail

Excellent telephone communication

Customer service focus

Problem solving skills

Analytical abilities

Education

High school diploma or GED

Job description

A leading service provider in insurance is seeking a Customer Service Specialist in Carmel, IN. This role focuses on delivering high-quality customer service through managing inbound and outbound calls with insurance companies. The ideal candidate will possess strong communication skills, a high school diploma or GED, and the ability to resolve customer issues efficiently. The position offers a full-time schedule, competitive benefits, and opportunities for career growth within the organization.