Insurance Customer Service Specialist: Growth & Impact

State Farm Agent; Ocala (FL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunities for advancement

Paid time off

Training & development

Job summary

A leading insurance agency seeks a Customer Service Representative to provide exceptional client experiences and support agency growth. Ideal candidates are detail-oriented and possess strong customer service skills, capable of resolving inquiries and coordinating effectively with team members. The role offers competitive salaries, performance bonuses, and opportunities for advancement in a dynamic environment.

Qualifications

• Ability to handle complex customer inquiries.
• Effective at assisting clients with policy changes and updates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service dedication

Job description

A leading insurance agency seeks a Customer Service Representative to provide exceptional client experiences and support agency growth. Ideal candidates are detail-oriented and possess strong customer service skills, capable of resolving inquiries and coordinating effectively with team members. The role offers competitive salaries, performance bonuses, and opportunities for advancement in a dynamic environment.