Insurance Customer Service Specialist | Flexible Schedule & Growth

State Farm Agent; Manakin-Sabot (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Virginia is seeking a Customer Service Representative to provide exceptional customer experiences and support the growth of the agency. In this role, you will handle customer inquiries, assist with policy changes, and process insurance claims while maintaining accurate records. The ideal candidate should have strong communication skills, be detail-oriented, and possess a preferred background in customer service. This position offers a competitive salary range of $45,000 to $60,000 annually.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Detail-oriented approach and capability to multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

An insurance agency in Virginia is seeking a Customer Service Representative to provide exceptional customer experiences and support the growth of the agency. In this role, you will handle customer inquiries, assist with policy changes, and process insurance claims while maintaining accurate records. The ideal candidate should have strong communication skills, be detail-oriented, and possess a preferred background in customer service. This position offers a competitive salary range of $45,000 to $60,000 annually.