Insurance Customer Experience Specialist

State Farm Agent; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

An insurance agency in Portland is seeking a Customer Service Representative to support their team. The ideal candidate will excel in communication and customer service skills, providing information and assistance on insurance policies. Responsibilities include handling customer inquiries, processing claims, and maintaining records. This position offers a competitive salary range of $45,000 to $65,000 per year, along with growth opportunities within the agency. Interested candidates should possess a customer-focused attitude and a desire to achieve results.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

An insurance agency in Portland is seeking a Customer Service Representative to support their team. The ideal candidate will excel in communication and customer service skills, providing information and assistance on insurance policies. Responsibilities include handling customer inquiries, processing claims, and maintaining records. This position offers a competitive salary range of $45,000 to $65,000 per year, along with growth opportunities within the agency. Interested candidates should possess a customer-focused attitude and a desire to achieve results.