Insurance Customer Service Specialist — Growth Path

John Wheeler - State Farm Agent; Campbell (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Job summary

A local insurance agency based in California is seeking a Customer Service Representative to enhance exceptional customer experiences. You will assist customers with inquiries, policy changes, and claims processing while maintaining accurate records. The ideal candidate has strong communication skills and a detail-oriented approach, with a focus on customer support rather than sales. This role offers various internal growth opportunities and a competitive salary.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency based in California is seeking a Customer Service Representative to enhance exceptional customer experiences. You will assist customers with inquiries, policy changes, and claims processing while maintaining accurate records. The ideal candidate has strong communication skills and a detail-oriented approach, with a focus on customer support rather than sales. This role offers various internal growth opportunities and a competitive salary.