Insurance Customer Care Specialist - Hybrid + Growth

Placements24; Riverton (UT); Híbrido; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus potential

Medical benefits

Retirement benefits

Training program

Hybrid work

Descripción de la vacante

Placements24 is seeking an Insurance Customer Service Representative in Riverton, Utah to assist clients with inquiries, policy changes, billing, and general information. The role requires excellent communication and a solid understanding of insurance products to deliver accurate information and strong service.

You will be the primary contact for customers, handling endorsements, updates, cancellations, payments, and cross-selling opportunities within a hybrid work environment, with paid

Formación

• Prior customer service experience, preferably in insurance or financial services.
• Excellent communication, listening, and interpersonal skills.
• Ability to explain complex information clearly to customers.
• Proficient with computer systems, CRM software, and Microsoft Office.
• Strong problem-solving skills and a positive attitude.

Responsabilidades

• Respond to inquiries via phone, email, and in person about policies, coverage, and billing.
• Assist with endorsements, updates, and cancellations.
• Process payments and explain statements clearly.
• Provide information on products and cross-sell where appropriate.
• Maintain accurate customer records in CRM.

Conocimientos

Customer service

Clear communication

Problem solving

CRM familiarity

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Placements24 is seeking an Insurance Customer Service Representative in Riverton, Utah to assist clients with inquiries, policy changes, billing, and general information. The role requires excellent communication and a solid understanding of insurance products to deliver accurate information and strong service.

You will be the primary contact for customers, handling endorsements, updates, cancellations, payments, and cross-selling opportunities within a hybrid work environment, with paid