Insurance Customer Care Specialist — Growth & Benefits

Derek Daniel - State Farm Agent; Northport (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance Stipend

Competitive salary

Paid time off

Training & development

Job summary

Derek Daniel Insurance Agency, Inc. is seeking a Customer Service Representative in a friendly, community-focused environment. You will handle inquiries, assist with policy changes, and support the claims process while maintaining accurate records.

We value attentive, empathetic team members and see potential for internal growth for driven, sales-minded candidates. Competitive pay and benefits accompany the role.

Qualifications

• Clear communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitask

Customer service

Job description

Derek Daniel Insurance Agency, Inc. is seeking a Customer Service Representative in a friendly, community-focused environment. You will handle inquiries, assist with policy changes, and support the claims process while maintaining accurate records.

We value attentive, empathetic team members and see potential for internal growth for driven, sales-minded candidates. Competitive pay and benefits accompany the role.