Insurance Customer Service Pro — Growth & Flexible Schedule

Insurancedoyle; Kentucky; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Paid time off

Training & development

Flexible schedule

Health insurance

Job summary

A local insurance agency is seeking a Customer Service Representative to enhance customer experiences and support community needs. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. The ideal candidate will have strong communication skills and attention to detail. The position offers a competitive salary, health benefits, and opportunities for advancement, all within a supportive and flexible work environment.

Qualifications

• Excellent communication skills and ability to build rapport with customers.
• Detail-oriented with the ability to manage multiple tasks effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

A local insurance agency is seeking a Customer Service Representative to enhance customer experiences and support community needs. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. The ideal candidate will have strong communication skills and attention to detail. The position offers a competitive salary, health benefits, and opportunities for advancement, all within a supportive and flexible work environment.