Insurance Customer Relations Specialist — Growth & Benefits

Rob Cutting Insurance; Wilmington (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Training & development

Job summary

A local insurance agency seeks a Customer Relations Representative to create exceptional customer experiences and support agency growth. The role involves resolving inquiries, maintaining records, and coordinating with team members. Ideal candidates should have strong communication and problem-solving skills, with experience in customer service preferred. The position offers a structured and supportive environment, training opportunities, and a compensation range of $45,000 to $55,000 annually.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Stress management

Job description

A local insurance agency seeks a Customer Relations Representative to create exceptional customer experiences and support agency growth. The role involves resolving inquiries, maintaining records, and coordinating with team members. Ideal candidates should have strong communication and problem-solving skills, with experience in customer service preferred. The position offers a structured and supportive environment, training opportunities, and a compensation range of $45,000 to $55,000 annually.