Insurance Customer Care Specialist | Growth & Benefits

Scottholley; Georgia; On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Health insurance

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

An insurance agency in Lagrange, Georgia is seeking a Customer Service Representative to enhance customer experiences and support agency growth. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset. Responsibilities include handling inquiries, assisting with policy changes, and maintaining accurate records. This full-time role offers competitive compensation and growth opportunities.

Qualifications

• Strong customer service skills are essential.
• Attention to detail and ability to multitask are necessary.
• Previous experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

An insurance agency in Lagrange, Georgia is seeking a Customer Service Representative to enhance customer experiences and support agency growth. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset. Responsibilities include handling inquiries, assisting with policy changes, and maintaining accurate records. This full-time role offers competitive compensation and growth opportunities.