Insurance Customer Care Pro – Flexible Schedule

Demetrike Wells-O'Brien - State Farm Agent; Ann Arbor (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Demetrike Wells-O'Brien - State Farm Agent in Ann Arbor, Michigan is looking for a Customer Service Representative to deliver exceptional customer experiences. The ideal candidate will possess strong communication skills and a detail-oriented approach while supporting customers with their insurance needs.

This role offers opportunities for internal growth and development. Benefits include hiring bonuses, health insurance, and a flexible schedule.

Qualifications

• Excellent communication skills with a focus on customer satisfaction.
• Ability to manage multiple tasks efficiently.
• Experience in customer service is an advantage.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Demetrike Wells-O'Brien - State Farm Agent in Ann Arbor, Michigan is looking for a Customer Service Representative to deliver exceptional customer experiences. The ideal candidate will possess strong communication skills and a detail-oriented approach while supporting customers with their insurance needs.

This role offers opportunities for internal growth and development. Benefits include hiring bonuses, health insurance, and a flexible schedule.