Account Associate - Insurance & Customer Care (Flexible)

Demetrike Wells-O'Brien - State Farm Agent; Ann Arbor (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Demetrike Wells-O'Brien - State Farm Agent is looking for an Account Associate to enhance our customer relations and manage daily business operations in Ann Arbor, Michigan. You will assist customers with policy changes, process insurance claims, and coordinate with various departments to ensure customer success. Strong organizational skills and excellent customer service are essential. Join our award-winning agency and be part of a team that supports community involvement and celebrates achievements.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Demetrike Wells-O'Brien - State Farm Agent is looking for an Account Associate to enhance our customer relations and manage daily business operations in Ann Arbor, Michigan. You will assist customers with policy changes, process insurance claims, and coordinate with various departments to ensure customer success. Strong organizational skills and excellent customer service are essential. Join our award-winning agency and be part of a team that supports community involvement and celebrates achievements.