Flexible-Schedule Insurance Customer Care Specialist

State Farm Agent; Ann Arbor (MI); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Life Insurance

Simple IRA

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

State Farm Agent Aaron Richards is seeking a Customer Service Representative to support an insurance agency in Ann Arbor. You will deliver exceptional service, resolve inquiries, coordinate with team members and anticipate community needs to grow the agency.

This role offers opportunities for internal growth and a fast-paced, customer-focused environment. A proactive, sales-minded attitude and willingness to learn are valued for continued advancement.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

State Farm Agent Aaron Richards is seeking a Customer Service Representative to support an insurance agency in Ann Arbor. You will deliver exceptional service, resolve inquiries, coordinate with team members and anticipate community needs to grow the agency.

This role offers opportunities for internal growth and a fast-paced, customer-focused environment. A proactive, sales-minded attitude and willingness to learn are valued for continued advancement.