Insurance Customer Care Specialist | Flexible Schedule

State Farm Agent; East Lansing (MI); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in East Lansing, MI is seeking a Customer Service Representative to join our team. You will handle inquiries, assist clients with policy changes, and contribute to a positive client experience in a fast-paced office environment.

Our agency emphasizes community service, work-life balance, and opportunities for advancement. We offer a flexible schedule, training, and competitive compensation along with benefits such as health insurance and retirement planning.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal

Detail-oriented

Previous customer service experience

Job description

State Farm Agent in East Lansing, MI is seeking a Customer Service Representative to join our team. You will handle inquiries, assist clients with policy changes, and contribute to a positive client experience in a fast-paced office environment.

Our agency emphasizes community service, work-life balance, and opportunities for advancement. We offer a flexible schedule, training, and competitive compensation along with benefits such as health insurance and retirement planning.