Insurance Customer Service Pro - Flexible Schedule Growth

State Farm Agent; Conyers (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Shametria Dixon - State Farm Agent is seeking a Customer Service Representative to deliver outstanding service in a supportive insurance agency environment. You will respond to inquiries, explain policy options, and coordinate with team members to meet client needs.

The role emphasizes attention to detail, strong communication, and a proactive approach to helping community members with insurance and financial services.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Shametria Dixon - State Farm Agent is seeking a Customer Service Representative to deliver outstanding service in a supportive insurance agency environment. You will respond to inquiries, explain policy options, and coordinate with team members to meet client needs.

The role emphasizes attention to detail, strong communication, and a proactive approach to helping community members with insurance and financial services.