Insurance Customer Care Specialist - Flexible Schedule

Kamer Agency - Farm Bureau; Holland (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Michigan seeks an Insurance Customer Service Representative to provide exceptional support to clients. In this role, you will establish and maintain customer relationships, respond to inquiries, and assist clients with their insurance policies. The ideal candidate has excellent communication skills, is detail-oriented, and holds a Property/Casualty insurance license. This position offers a competitive salary and benefits, along with opportunities for advancement.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Respond promptly to customer inquiries via phone and email.
• Provide information about insurance policies and claims processes.
• Assist clients with policy changes, updates, and renewals.
• Investigate and resolve customer issues or concerns with empathy.

Skills

Excellent communication skills - written, verbal, and listening

Detail oriented

Proactive in problem-solving

Teamwork

Education

Property/Casualty insurance license

Job description

A local insurance agency in Michigan seeks an Insurance Customer Service Representative to provide exceptional support to clients. In this role, you will establish and maintain customer relationships, respond to inquiries, and assist clients with their insurance policies. The ideal candidate has excellent communication skills, is detail-oriented, and holds a Property/Casualty insurance license. This position offers a competitive salary and benefits, along with opportunities for advancement.