Receptionist & Front Desk Pro — Flexible Schedule & Growth

Demetrike Wells-O'Brien - State Farm Agent; Ann Arbor (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Demetrike Wells-O'Brien - State Farm Agent is looking for a Receptionist - State Farm Agent Team Member in Ann Arbor, Michigan. The ideal candidate will have experience in customer service, strong organizational skills, and the ability to engage with customers. Responsibilities include greeting clients, managing office communications, and providing exceptional customer service. This role offers a supportive work environment and opportunities for professional growth within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role is required.
• Candidates should be detail-oriented and highly organized.
• Ability to thrive in a supportive role and willingness to learn.

Responsibilities

• Greet customers warmly and direct them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers, offering insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Comfortable with engaging in sales conversations

Job description

Demetrike Wells-O'Brien - State Farm Agent is looking for a Receptionist - State Farm Agent Team Member in Ann Arbor, Michigan. The ideal candidate will have experience in customer service, strong organizational skills, and the ability to engage with customers. Responsibilities include greeting clients, managing office communications, and providing exceptional customer service. This role offers a supportive work environment and opportunities for professional growth within the insurance industry.