Insurance Customer Advocate - Training & Growth Path

gobravvo; Plymouth (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) retirement plan with company 0?

Comprehensive health and life保险

Paid time off

Opportunities for advancement

Ongoing training and development

Job summary

Gobravvo in Plymouth, MN seeks a Customer Service Representative to be the first contact for clients, helping them understand insurance options and services while building trust. No prior insurance experience is required; comprehensive training is provided.

You will grow with a supportive team, advance through demonstrated performance, and contribute to client satisfaction and agency growth. Join a thriving local business community focused on client service and excellence, with opportunities for

Qualifications

• Strong communication skills—written, verbal, and listening.
• People‑oriented approach and ability to build rapport with clients.
• High attention to detail and organizational skills.
• Proactive problem‑solving abilities and initiative.
• Willingness to learn and use various computer systems.

Responsibilities

• Establish and nurture customer relationships and conduct regular follow‑ups to ensure satisfaction and retention.
• Utilize a needs‑based review process to educate clients on insurance and financial product options.
• Develop leads through proactive outreach, schedule appointments, and identify client needs.
• Market appropriate products and services in alignment with client requirements.
• Work closely with team members to support agency growth and client engagement initiatives.
• Maintain accurate client records and documentation as part of daily operations.

Skills

Customer service

Communication

Sales mindset

Detail oriented

Team player

Problem solving

Job description

Gobravvo in Plymouth, MN seeks a Customer Service Representative to be the first contact for clients, helping them understand insurance options and services while building trust. No prior insurance experience is required; comprehensive training is provided.

You will grow with a supportive team, advance through demonstrated performance, and contribute to client satisfaction and agency growth. Join a thriving local business community focused on client service and excellence, with opportunities for