Insurance CSR | PTO, Tuition Aid, 401(k)

Ed Ibanez; Manchester (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Parental leave

Tuition assistance

Job summary

State Farm in Manchester, NH is seeking a Customer Service Representative to join our Agent Team. This full-time role focuses on delivering exceptional client experiences, handling policy information, changes, and claims, and supporting community members with empathy.

You will work with other team members to resolve inquiries, maintain records, and contribute to agency growth. Prior State Farm experience is preferred and opportunities for internal advancement are available.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Customer service experience

Job description

State Farm in Manchester, NH is seeking a Customer Service Representative to join our Agent Team. This full-time role focuses on delivering exceptional client experiences, handling policy information, changes, and claims, and supporting community members with empathy.

You will work with other team members to resolve inquiries, maintain records, and contribute to agency growth. Prior State Farm experience is preferred and opportunities for internal advancement are available.