Customer Service Representative - State Farm Agent Team Member

Jennifer Buckley - State Farm Agent; Greensboro (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Signing bonus

Bonus based on performance

Competitive salary

Job summary

Jennifer Buckley State Farm Agent in Greensboro, NC is seeking a Customer Service Representative to deliver exceptional service, answer policy questions, and support community members.

You will coordinate with the agency team, handle policy updates, process claims, and maintain accurate records, with opportunities for internal growth for motivated, sales-minded candidates.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitasking

Previous customer service experience

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Signing bonus
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

As a {Customer Service Representative} with Jennifer Buckley State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.