Customer Service Representative - State Farm Agent Team Member Manchester, NH

Ed Ibanez; Manchester (NH); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Bonus based on performance

Paid time off

Parental leave

Tuition assistance

Résumé du poste

State Farm in Manchester, NH is seeking a Customer Service Representative to join our Agent Team. This full-time role focuses on delivering exceptional client experiences, handling policy information, changes, and claims, and supporting community members with empathy.

You will work with other team members to resolve inquiries, maintain records, and contribute to agency growth. Prior State Farm experience is preferred and opportunities for internal advancement are available.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Connaissances

Strong communication

Interpersonal skills

Customer service experience

Description du poste

Customer Service Representative - State Farm Agent Team Member

Full Time in Manchester, NH

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off
• Parental leave
• Tuition assistance

ROLE DESCRIPTION

MUST HAVE State Farm EXPERIENCE

You will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.