Insurance Customer Experience Specialist

State Farm; Keene (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

The Greg Carlson Insurance Agency Inc. is seeking a Customer Service Representative to deliver exceptional service to State Farm policyholders and community members in Keene, NH. You will build relationships, handle inquiries, and coordinate with agent teammates to support growth.

This on-site role requires strong communication, attention to detail, and the ability to multitask. Training and licensing are expected to be completed as part of the role.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.
• Will need to be able to pass appropriate licensing.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Follow-up

Job description

The Greg Carlson Insurance Agency Inc. is seeking a Customer Service Representative to deliver exceptional service to State Farm policyholders and community members in Keene, NH. You will build relationships, handle inquiries, and coordinate with agent teammates to support growth.

This on-site role requires strong communication, attention to detail, and the ability to multitask. Training and licensing are expected to be completed as part of the role.