Insurance CSR - Growth, Training & Flexible Schedule

Talentify; Palatine (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Hiring Bonus

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional customer experiences and support the growth of a local insurance agency. You will engage with community members, resolve inquiries, and collaborate with the agency team to meet client needs.

Ideal candidates are customer-focused, empathetic, detail-oriented, and ready for internal growth opportunities, especially for sales-minded individuals.

Qualifications

• Clear communication and interpersonal abilities.
• Attention to detail and multitasking capability.
• Previous customer service experience preferred.
• Spanish language proficiency preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Bilingual Spanish

Job description

State Farm is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional customer experiences and support the growth of a local insurance agency. You will engage with community members, resolve inquiries, and collaborate with the agency team to meet client needs.

Ideal candidates are customer-focused, empathetic, detail-oriented, and ready for internal growth opportunities, especially for sales-minded individuals.