Insurance Customer Experience Specialist | Flexible Hours

Carissa Sweeney - State Farm Agent; Moline (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Carissa Sweeney - State Farm Agent in Moline, Illinois is looking for a Customer Service Representative - State Farm Agent Team Member. This role focuses on generating exceptional customer experiences and supports the growth of a successful insurance agency.

The ideal candidate will have strong attention to detail and customer service skills, while they resolve inquiries, assist with policy changes, and maintain accurate records. Opportunities for advancement are available for driven candidates.

Qualifications

• Strong communication and interpersonal skills required.
• Must be detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Carissa Sweeney - State Farm Agent in Moline, Illinois is looking for a Customer Service Representative - State Farm Agent Team Member. This role focuses on generating exceptional customer experiences and supports the growth of a successful insurance agency.

The ideal candidate will have strong attention to detail and customer service skills, while they resolve inquiries, assist with policy changes, and maintain accurate records. Opportunities for advancement are available for driven candidates.