Customer Service Representative - State Farm Agent Team Member

Jeff Sand - State Farm Agent; Kirkland (WA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Training & development

Paid holidays

Job summary

Jeff Sand - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service in a local insurance agency. You will assist with policy inquiries, updates, and claims, while maintaining accurate records and fostering community trust.

The role emphasizes customer focus and empathetic teamwork, with growth opportunities for driven, sales-minded colleagues within the agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property Casualty Licenses - we will help you obtain those.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits

• Paid time off
• Training & development
• Paid holidays

Role Description

As a Customer Service Representative with our agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property Casualty Licenses - We will help you to obtain those