Insurance Coordinator

Smile Partners Clinton Township; Shelby Charter Township (MI); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Redwood Dental of Shelby is seeking a detail oriented Dental Insurance Coordinator to join our front office team. This role focuses on verifying insurance, confirming hygiene appointments, and keeping a productive schedule.

The ideal candidate has at least one year of insurance verification experience, strong communication skills, and the ability to multitask in a fast-paced dental office. Schedule flexibility and collaboration with the hygiene team are essential to success.

Qualifications

• At least one year of experience verifying dental insurance.
• Familiarity with dental insurance terminology, benefits, eligibility, and coverage.
• Experience with dental practice management software preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.

Responsabilités

• Insurance Verification: Verify patients' dental insurance coverage, eligibility, benefits, limitations.
• Hygiene Schedule Management: Take ownership of the hygiene schedule by confirming appointments and filling openings.
• Appointment Coordination: Contact patients to confirm upcoming hygiene visits and assist with rescheduling as needed.
• Schedule Optimization: Proactively reach out to patients due for hygiene visits to maintain productive schedules.
• Patient Communication: Explain insurance benefits and coverage information clearly and professionally.
• Front Office Support: Collaborate with the front desk team to ensure accurate patient information and smooth daily operations.
• Administrative Accuracy: Maintain accurate insurance information in the practice management system.
• Team Collaboration: Work closely with hygienists and office leadership to address scheduling gaps.

Connaissances

Dental insurance verification

Communication

Multitasking

Attention to detail

Outils

Dental practice management software

Description du poste

Dental Insurance Coordinator Redwood Dental of Shelby Redwood Dental of Shelby is seeking a detail oriented and organized Dental Insurance Coordinator to join our front office team This role is essential to keeping our hygiene department running smoothly by managing insurance verification confirming hygiene appointments and helping maintain a full and productive schedule The ideal candidate has at least one year of experience verifying dental insurance strong communication skills and the ability to manage multiple priorities in a fast paced dental office If you enjoy staying organized supporting patients and helping a dental practice operate efficiently

Key Responsibilities

• Insurance Verification Verify patients dental insurance coverage eligibility benefits limitations and remaining annual maximums before appointments
• Hygiene Schedule Management Take ownership of the hygiene schedule by confirming appointments identifying openings and helping fill cancellations
• Appointment Coordination Contact patients to confirm upcoming hygiene visits and assist with rescheduling as needed
• Schedule Optimization Proactively reach out to patients due for hygiene visits to maintain productive schedules for our hygiene team
• Patient Communication Explain insurance benefits and coverage information clearly and professionally
• Front Office Support Collaborate with the front desk team to ensure accurate patient information and smooth daily operations
• Administrative Accuracy Maintain accurate insurance information and documentation in the dental practice management system
• Team Collaboration Work closely with hygienists and office leadership to address scheduling gaps and support department goals

Qualifications

• At least one year of experience verifying dental insurance required
• Previous dental office or dental front office experience preferred
• Familiarity with dental insurance terminology benefit breakdowns eligibility and coverage limitations
• Experience with dental practice management software preferred
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to multitask prioritize responsibilities and work independently
• A proactive approach to filling schedules and maintaining an efficient hygiene department

What Were Looking For

We are looking for someone who takes ownership of their responsibilities anticipates scheduling needs and follows through on insurance verification and patient outreach The successful candidate will play a key role in supporting our hygiene team improving schedule utilization and providing a positive patient experience

Schedule

Schedule Full time or part time available

Schedule MondayFriday with flexibility regarding working days