Dental Insurance & Hygiene Schedule Coordinator

Smile Partners Clinton Township; Shelby Charter Township (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Redwood Dental of Shelby is seeking a detail oriented Dental Insurance Coordinator to join our front office team. This role focuses on verifying insurance, confirming hygiene appointments, and keeping a productive schedule.

The ideal candidate has at least one year of insurance verification experience, strong communication skills, and the ability to multitask in a fast-paced dental office. Schedule flexibility and collaboration with the hygiene team are essential to success.

Qualifications

• At least one year of experience verifying dental insurance.
• Familiarity with dental insurance terminology, benefits, eligibility, and coverage.
• Experience with dental practice management software preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.

Responsibilities

• Insurance Verification: Verify patients' dental insurance coverage, eligibility, benefits, limitations.
• Hygiene Schedule Management: Take ownership of the hygiene schedule by confirming appointments and filling openings.
• Appointment Coordination: Contact patients to confirm upcoming hygiene visits and assist with rescheduling as needed.
• Schedule Optimization: Proactively reach out to patients due for hygiene visits to maintain productive schedules.
• Patient Communication: Explain insurance benefits and coverage information clearly and professionally.
• Front Office Support: Collaborate with the front desk team to ensure accurate patient information and smooth daily operations.
• Administrative Accuracy: Maintain accurate insurance information in the practice management system.
• Team Collaboration: Work closely with hygienists and office leadership to address scheduling gaps.

Skills

Dental insurance verification

Communication

Multitasking

Attention to detail

Tools

Dental practice management software

Job description

Redwood Dental of Shelby is seeking a detail oriented Dental Insurance Coordinator to join our front office team. This role focuses on verifying insurance, confirming hygiene appointments, and keeping a productive schedule.

The ideal candidate has at least one year of insurance verification experience, strong communication skills, and the ability to multitask in a fast-paced dental office. Schedule flexibility and collaboration with the hygiene team are essential to success.