Dental Insurance & Hygiene Scheduling Coordinator

Redwood Dental Inc.; Preston Corners (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Smile Partners Clinton Township is seeking a Dental Insurance Coordinator to join the front office. You will verify patients' dental insurance, manage hygiene appointments, and help maintain a full, productive schedule in Shelby.

You will coordinate with hygienists and office leadership, explain benefits clearly to patients, and ensure accurate insurance data in the practice management system. Prior front office experience and familiarity with dental terminology are preferred.

Qualifications

• At least one year of experience verifying dental insurance.
• Familiarity with dental terminology, benefits, eligibility, and coverage.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to multitask and work independently in a fast-paced environment.

Responsibilities

• Verify patients' dental insurance coverage, eligibility, benefits and remaining annual maximums before appointments.
• Take ownership of the hygiene schedule by confirming appointments and filling openings.
• Contact patients to confirm visits and assist with rescheduling as needed.
• Proactively reach out to patients due for hygiene visits to maintain schedules.
• Explain benefits and coverage clearly to patients.
• Collaborate with the front desk to ensure accurate patient information.
• Maintain accurate insurance information in the practice management system.
• Work closely with hygienists and leadership to address scheduling gaps.

Skills

Dental insurance verification

Organizational skills

Multitasking

Communication skills

Attention to detail

Team collaboration

Tools

Dental practice management software

Job description

Smile Partners Clinton Township is seeking a Dental Insurance Coordinator to join the front office. You will verify patients' dental insurance, manage hygiene appointments, and help maintain a full, productive schedule in Shelby.

You will coordinate with hygienists and office leadership, explain benefits clearly to patients, and ensure accurate insurance data in the practice management system. Prior front office experience and familiarity with dental terminology are preferred.