Treatment Coordinator

Smile; United States; On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Signing Bonus

Job summary

Redwood Dental is seeking a Treatment Coordinator to join our friendly team as a dental receptionist. You will present treatment plans, explain procedures, and guide patients through financial options, including third-party lenders when needed.

Minimum two years in a treatment coordinator role, insurance verification experience, and strong phone skills are required. Experience with dental software (Dentrix preferred) and knowledge of dental terminology help you hit the ground running.

Qualifications

• Minimum 2 years in a treatment coordinator role.
• Experience with insurance verification and benefit breakdowns.
• Experience presenting treatment plans and reviewing financial responsibility with patients.
• Strong phone skills including scheduling inbound/outbound calls and patient follow up.

Responsibilities

• Present treatment plans and explain procedures to patients.
• Discuss insurance costs and financial options.
• Collect payments and follow up on outstanding balances.
• Schedule treatment to maximize provider productivity.
• Keep schedules full through confirmations and patient follow up.
• Verify insurance and ensure accurate patient records.

Skills

High energy

Patient experience

Multitasking

Time management

Communication skills

Phone presence

Financial discussions

Attention to detail

Team collaboration

Professional demeanor

Tools

Dentrix

Job description

Treatment Coordinator Redwood Dental 500 Signing Bonus Redwood Dental is looking to add a dental receptionist to join our friendly team We are looking for someone that loves working with patients to achieve their smile goals with knowledge in treatment planning and financial arrangements using third party lenders when needed If you have at least one year of previous dental experience love serving patients have a bright and energetic personality and want to find a long term fit for your career please consider us

Job Responsibilities

• Present treatment plans and explain procedures to patients
• Discuss insurance costs and financial options
• Collect payments and follow up on outstanding balances
• Schedule treatment to maximize provider productivity
• Keep schedules full through confirmations and patient follow up
• Verify insurance and ensure accurate patient records

Desired Skills & Competencies

• High energy positive and professional demeanor with a strong focus on patient experience
• Excellent multitasking and time management skills in a fast paced clinical environment
• Strong verbal and written communication skills; confident and clear phone presence
• Ability to present treatment plans in a clear empathetic and motivating manner
• Skilled in discussing financial options and helping patients move forward with treatment
• Strong attention to detail and accuracy particularly with insurance and patient information
• Team oriented mindset with the ability to collaborate effectively with providers and front office staff
• Comfortable handling objections questions and sensitive conversations with professionalism

Required Preferred Experience

• Minimum 2 years of experience in the treatment coordinator role
• Prior experience with insurance verification and benefit breakdowns required
• Experience presenting treatment plans and reviewing financial responsibility with patients required
• Strong phone skills including scheduling inboundoutbound calls and patient follow up
• Experience working with dental practice management software
• Dentrix preferred
• Knowledge of dental terminology and procedures required
• Dental office experience required

Office Hours

• Monday 800 AM 400 PM
• Tuesday 900 AM 600 PM
• Wednesday 800 AM 500 PM
• Thursday 800 AM 500 PM
• Alternate Friday Saturday 800 AM 100 PM

If youre looking for a welcoming office where you can make a difference and grow with a great team wed love to hear from you