Insurance Coordinator

Green Orthodontics; Saint Bethlehem (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO and paid holidays

401(k) options

Job summary

Green Orthodontics in Clarksville, TN is seeking an Administrative Assistant/Insurance Coordinator to support insurance verification, billing, and front-office operations. This role focuses on delivering a smooth patient experience while ensuring accurate financial and insurance processes behind the scenes.

The ideal candidate has experience with insurance verification in a dental/orthodontic setting, excellent communication skills, and the ability to manage multiple priorities in a fast-paced

Qualifications

• Insurance verification experience in dental/orthodontic setting preferred.
• Excellent attention to detail and strong organizational skills.
• Proficiency with computer systems and practice management software.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Verify orthodontic insurance benefits and eligibility.
• Process and post insurance payments and checks accurately.
• Assist patients with insurance questions and coverage information.
• Support the new patient experience, including handling incoming calls.
• Coordinate with the financing department to ensure accurate patient accounts.
• Maintain accurate patient records and documentation.
• Provide administrative support to clinical and front office teams.
• Deliver exceptional customer service and contribute to a welcoming office environment.

Skills

Insurance verification

Detail oriented

Organizational skills

Verbal and written communication

Multi-tasking

Practice management software

Team player

Education

Relevant training or certificate

Tools

Practice management software

Job description

Overview

Join Our Team!

Green Orthodontics is seeking a detail-oriented and patient-focused Administrative Assistant/Insurance Coordinator to join our growing Orthodontic practice in Clarksville, TN. This in-office role is ideal for someone who enjoys helping patients, thrives in a fast-paced environment, and has experience with insurance verification and administrative support. As a key member of our team, you will help create a positive experience for new patients while ensuring insurance and financial processes run smoothly behind the scenes.

What You'll Do

• Verify orthodontic insurance benefits and eligibility
• Process and post insurance payments and checks accurately
• Assist patients with insurance-related questions and coverage information
• Support the new patient experience, including handling incoming new patient calls
• Coordinate closely with the financing department to ensure accurate patient account information
• Maintain accurate patient records and documentation
• Provide administrative support to the clinical and front office teams as needed
• Deliver exceptional customer service and contribute to a welcoming office environment

What We're Looking For

• Experience with insurance verification required, preferably in a dental or orthodontic setting
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with computer systems and practice management software
• Positive attitude, professionalism, and a team-oriented mindset
• Recent graduates with relevant experience or training are encouraged to apply

Schedule

• Full-Time
• Tuesday-Friday
• Office Hours: 7:45 AM - 5:00 PM

Benefits

Green Orthodontics offers a comprehensive benefits package, including medical, dental, vision, and life insurance; PTO and paid holidays; 401(k) options; andthe opportunity to work with a supportive team dedicated to providing exceptional orthodontic care.

If you are organized, dependable, and passionate about creating great patient experiences while supporting essential insurance and financial processes, we would love to hear from you!