Orthodontic Office Front Desk - Experience required

DENTAL ADMINISTRATORS INC; Los Angeles (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Carpool van

Team building

Paid sick days

Vacation after 1 year

Paid holidays

401(k)

Health insurance

Paid time off

Training & development

Dental insurance

Company parties

Vision insurance

Job summary

DENTAL ADMINISTRATORS INC is seeking a motivated Orthodontics Front Desk Patient Relations Coordinator. The role focuses on welcoming patients, handling inquiries, scheduling, and supporting insurance and billing questions.

You will work with a supportive team in a growing orthodontic practice and receive training to advance in a patient-centered environment. The position emphasizes professional representation, punctuality, and a commitment to compassionate patient care with opportunities for

Qualifications

• Must have Orthodontic experience.
• Professional, punctual, and outgoing demeanor.
• Customer-focused with clear communication.

Responsibilities

• Welcome patients to the office in person and by phone and answer inquiries.
• Schedule and confirm appointments, maximize provider time and room usage.
• Maintain front office area neat and orderly.
• Assist patients with insurance and billing questions or refer to Billing.
• Check out patients after appointments and process payments.
• Navigate orthodontic practice software and support documentation as needed.
• Represent the practice professionally and maintain attendance and schedules.
• Support protocol documentation and assist with miscellaneous office duties.

Job description

Benefits:

• Carpool van to office locations
• Team Building events
• 6 paid sick days
• One week paid vacation after 1 year
• 6 Federal Holidays
• 401(k)
• Health insurance
• Paid time off
• Training & development
• Dental insurance
• Company parties
• Vision insurance

We are seeking a motivated, punctual, and outgoing Orthodontics Front Desk Patient Relations Coordinator to join our team!

Must have Orthodontic experience. *Hourly rate DOE.

In this role, you will be responsible for customer focused, compassionate, and dedicated to facilitating solutions to patient’s dental health needs. The Patient Relations Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality orthodontic care to our patients. In working with new & existing team members with an open heart & mind; additional responsibilities including the below:

SPECIFIC DUTIES

• Welcome patients to the office by greeting patients in person and on the telephone and answering inquiries
• Schedule/confirm appointments, ensuring patient satisfaction, provider time, and most effective use of rooms
• Maintain front office area is neat and orderly
• Assists patients with insurance and billing questions or refer to appropriate Billing team
• Complete daily checklist on time and accurately
• Check out patients upon appointment completion
• Schedule for future appointments and inquire about any overdue charges
• Answer any questions patients have
• Perform general office duties, such as document preparation, scanning, faxing, mailing, and filing
• Prepare daily check deposit (if applicable)
• Assist with protocol documentation as needed
• Navigate software without assistance
• Must always represent the practice in a professional, pleasant, and cooperative manner
• Maintain regular attendance and adhere to assigned work schedules and office policies
• Forward thinker and flexible in order to anticipate the needs of the patient and our dental team
• Performs other related duties as necessary or assigned by management