Dental Insurance & Patient Care Coordinator

Green Orthodontics; Saint Bethlehem (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO and paid holidays

401(k) options

Job summary

Green Orthodontics in Clarksville, TN is seeking an Administrative Assistant/Insurance Coordinator to support insurance verification, billing, and front-office operations. This role focuses on delivering a smooth patient experience while ensuring accurate financial and insurance processes behind the scenes.

The ideal candidate has experience with insurance verification in a dental/orthodontic setting, excellent communication skills, and the ability to manage multiple priorities in a fast-paced

Qualifications

• Insurance verification experience in dental/orthodontic setting preferred.
• Excellent attention to detail and strong organizational skills.
• Proficiency with computer systems and practice management software.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Verify orthodontic insurance benefits and eligibility.
• Process and post insurance payments and checks accurately.
• Assist patients with insurance questions and coverage information.
• Support the new patient experience, including handling incoming calls.
• Coordinate with the financing department to ensure accurate patient accounts.
• Maintain accurate patient records and documentation.
• Provide administrative support to clinical and front office teams.
• Deliver exceptional customer service and contribute to a welcoming office environment.

Skills

Insurance verification

Detail oriented

Organizational skills

Verbal and written communication

Multi-tasking

Practice management software

Team player

Education

Relevant training or certificate

Tools

Practice management software

Job description

Green Orthodontics in Clarksville, TN is seeking an Administrative Assistant/Insurance Coordinator to support insurance verification, billing, and front-office operations. This role focuses on delivering a smooth patient experience while ensuring accurate financial and insurance processes behind the scenes.

The ideal candidate has experience with insurance verification in a dental/orthodontic setting, excellent communication skills, and the ability to manage multiple priorities in a fast-paced