Orthodontic Insurance & Patient Services Coordinator

GREEN ORTHODONTICS; Clarksville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Green Orthodontics in Clarksville, TN is seeking a detail-oriented Administrative Assistant/Insurance Coordinator to support our orthodontic team. You will verify benefits, process insurance payments, and assist patients with coverage questions, while maintaining accurate records and providing frontline service to new patients.

This full-time, on-site role collaborates with the financing and clinical teams to ensure smooth financial processes and a welcoming patient experience in a fast-paced

Qualifications

• Experience with insurance verification required, preferably in a dental or orthodontic setting.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with computer systems and practice management software.
• Positive attitude, professionalism, and a team-oriented mindset.
• Recent graduates with relevant experience or training are encouraged to apply.

Responsibilities

• Verify orthodontic insurance benefits and eligibility
• Process and post insurance payments and checks accurately
• Assist patients with insurance-related questions and coverage information
• Support the new patient experience, including handling incoming new patient calls
• Coordinate closely with the financing department to ensure accurate patient account information
• Maintain accurate patient records and documentation
• Provide administrative support to the clinical and front office teams as needed
• Deliver exceptional customer service and contribute to a welcoming office environment

Skills

Insurance verification

Attention to detail

Organizational skills

Communication skills

Multitasking

Practice management software

Team player

Job description

Green Orthodontics in Clarksville, TN is seeking a detail-oriented Administrative Assistant/Insurance Coordinator to support our orthodontic team. You will verify benefits, process insurance payments, and assist patients with coverage questions, while maintaining accurate records and providing frontline service to new patients.

This full-time, on-site role collaborates with the financing and clinical teams to ensure smooth financial processes and a welcoming patient experience in a fast-paced