Insurance Client Success & Renewal Lead

Gallagher; Westborough (MA); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(k) options

Paid parental leave

Flexible work hours

Job summary

Gallagher is seeking a Branch Client Service Manager II in Westborough, Massachusetts to deliver high-quality service through effective account management. The role involves leading client relationships, driving satisfaction, and ensuring client retention by meeting the needs of assigned accounts.

The ideal candidate possesses a Bachelor’s degree and at least 3 years of relevant experience. This position offers a competitive compensation package along with various benefits, including medical plans and flexible working hours.

Qualifications

• 3+ years of client service and/or claims management experience.
• Producer’s License.
• Ability to travel up to 25%.

Responsibilities

• Manage accounts to meet client satisfaction and retention.
• Lead the renewal process in partnership with the Production team.

Skills

Client service experience

Claims management

Proficiency in Microsoft Office

Education

Bachelor’s degree or equivalent experience

Job description

Gallagher is seeking a Branch Client Service Manager II in Westborough, Massachusetts to deliver high-quality service through effective account management. The role involves leading client relationships, driving satisfaction, and ensuring client retention by meeting the needs of assigned accounts.

The ideal candidate possesses a Bachelor’s degree and at least 3 years of relevant experience. This position offers a competitive compensation package along with various benefits, including medical plans and flexible working hours.