Client Success Manager — Insurance Solutions

Arthur J. Gallagher & Co. (AJG); Westborough (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Paid parental leave

Flexible work hours

Training programs

Job summary

A leading insurance firm is seeking a Client Service Manager in Westborough, Massachusetts. In this role, you will manage renewals, build client relationships, and ensure compliance. Ideal candidates will have a Bachelor's degree and 3+ years of client service or claims management experience. Strong analytical skills and proficiency in Microsoft Office are essential. The role offers competitive compensation and comprehensive benefits. Join a vibrant team dedicated to providing exceptional service and making a meaningful impact.

Qualifications

• Minimum 3+ years client service and/or claims management experience.
• High School degree/GED with at least 8+ years client service experience.
• Desire to build relationships and deliver results.

Responsibilities

• Manage renewal process and deliver tailored solutions.
• Identify gaps in coverage and help secure existing business.
• Build relationships with clients and ensure customer satisfaction.

Skills

Client relationship management

Analytical skills

Proficiency in Microsoft Office

Mentoring

Adaptability

Education

Bachelor's degree

Property and Casualty Insurance License

Job description

A leading insurance firm is seeking a Client Service Manager in Westborough, Massachusetts. In this role, you will manage renewals, build client relationships, and ensure compliance. Ideal candidates will have a Bachelor's degree and 3+ years of client service or claims management experience. Strong analytical skills and proficiency in Microsoft Office are essential. The role offers competitive compensation and comprehensive benefits. Join a vibrant team dedicated to providing exceptional service and making a meaningful impact.