Insurance & Client Experience Pro — Growth Path

Agentcurtis; Grand Rapids, Northern (MI, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Paid time off

Opportunity for advancement

Training & development

Flexible schedule

Competitive salary

Job summary

Kevin Curtis - State Farm Agent in Grand Rapids, MI is seeking a Multi-Line Representative to join a growing team. The role focuses on understanding customer needs, building relationships across product lines, and supporting daily office operations while promoting community engagement.

Compensation ranges from $50,000 to $75,000 per year, with licenses reimbursed and performance-based bonus potential, plus PTO and opportunities for advancement.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Attention to detail

Customer service experience

Insurance knowledge

Education

State insurance licenses (required or obtainable)

Job description

Kevin Curtis - State Farm Agent in Grand Rapids, MI is seeking a Multi-Line Representative to join a growing team. The role focuses on understanding customer needs, building relationships across product lines, and supporting daily office operations while promoting community engagement.

Compensation ranges from $50,000 to $75,000 per year, with licenses reimbursed and performance-based bonus potential, plus PTO and opportunities for advancement.