Growth-Minded Office Representative for Insurance Team

Robert McDougall - State Farm Agent; Grand Rapids (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Job summary

Robert McDougall - State Farm Agent in Grand Rapids, MI is seeking a motivated Office Representative to join their team. The role emphasizes value-based conversations, exceptional customer experience, and growth potential in a fast-paced environment.

The position offers salary plus commission/bonus and requires sales experience, strong communication, and affiliation with license requirements (Property/Casualty and Life/Health to be obtained).

Qualifications

• Experience in sales with a focus on customer service and relationship-building.
• Excellent written and verbal communication skills; good listening abilities.
• Strong organizational skills and attention to detail in a fast-paced office setting.
• Ability to work well in a team, multi-task, and adapt to new computer systems.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service on inquiries related to insurance availability, coverages, policy changes, transfers, claims, and billing.
• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Maintain a strong work ethic and commitment to success each day.

Skills

Sales experience

Interpersonal skills

Communication skills

Organization

Self-motivated

Detail oriented

Team environment

Multi-tasking

Computer skills

Tools

Windows

Microsoft Office

Job description

Robert McDougall - State Farm Agent in Grand Rapids, MI is seeking a motivated Office Representative to join their team. The role emphasizes value-based conversations, exceptional customer experience, and growth potential in a fast-paced environment.

The position offers salary plus commission/bonus and requires sales experience, strong communication, and affiliation with license requirements (Property/Casualty and Life/Health to be obtained).