Office Representative - State Farm Agent Team Member

Robert McDougall - State Farm Agent; Grand Rapids (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Job summary

Robert McDougall - State Farm Agent in Grand Rapids, MI is seeking a motivated Office Representative to join their team. The role emphasizes value-based conversations, exceptional customer experience, and growth potential in a fast-paced environment.

The position offers salary plus commission/bonus and requires sales experience, strong communication, and affiliation with license requirements (Property/Casualty and Life/Health to be obtained).

Qualifications

• Experience in sales with a focus on customer service and relationship-building.
• Excellent written and verbal communication skills; good listening abilities.
• Strong organizational skills and attention to detail in a fast-paced office setting.
• Ability to work well in a team, multi-task, and adapt to new computer systems.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service on inquiries related to insurance availability, coverages, policy changes, transfers, claims, and billing.
• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Maintain a strong work ethic and commitment to success each day.

Skills

Sales experience

Interpersonal skills

Communication skills

Organization

Self-motivated

Detail oriented

Team environment

Multi-tasking

Computer skills

Tools

Windows

Microsoft Office

Job description

Future Opening: Office Representative - State Farm Agent Team Member

Full Time • Grand Rapids - MI

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Are You Driven & Ambitious?

We are a growing agency with big dreams and lots of potential. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Robert McDougall - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is open M-F 9-5.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

What makes you unique? *

I was referred to this position by a current employee

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none