Account Associate - State Farm Agent Team Member

Agentcurtis; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

A local insurance agency in Grand Rapids is seeking an Account Associate to enhance customer relations and support daily business operations. The ideal candidate will assist with policy changes, manage customer accounts, and ensure timely processing of insurance claims. Strong organizational and communication skills are required, along with a preference for candidates with insurance experience. This role offers a competitive salary and opportunities for career advancement in a supportive environment.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent customer service and communication skills required.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Insurance experience (preferred)

Job description

Account Associate - State Farm Agent Team Member

Full Time in Grand Rapids - MI

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

We’re proud to represent two well-established agencies with more than 20 years of combined experience serving the Grand Rapids area. One agency has been thriving for 15 years, and the other for 7 years, supported by a talented and motivated team of 18 employees who bring energy and positivity to everything they do. Our agencies are built on a culture of growth, teamwork, and opportunity. We offer team incentive day trips, generous vacation time that accrues quickly, and a vibrant, supportive environment designed to help every team member succeed. You’ll work in a modern, state-of-the-art facility and have access to clear opportunities for career advancement. Most importantly, we’re committed to helping our team members grow—not just professionally but personally. Our ultimate goal is to empower ambitious, driven individuals to reach their full potential and, for those who aspire to, become State Farm agents themselves.

Role Description

As Account Associate - State Farm Agent Team Member for Kevin Curtis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

How to Apply

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.agentcurtis.com Kevin Curtis - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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