Insurance Claims Examiner & Negotiator

Markel Service; Red Bank (NJ); Vor Ort; USD 62.000 - 107.000; Vollzeit

Benefits dieser Stelle

Annual incentive plan

401(k) with employer match

Health, dental, and vision insurance

Zusammenfassung

Markel Service is seeking a Claims professional in the United States to handle average complexity claims with low to mid exposure. You will investigate, evaluate and resolve cases, negotiating within your authority and working with a manager as needed.

The role requires a high school diploma (Bachelor's preferred) and an adjuster license or eligibility. Excellent communication, analytics and team collaboration are essential, with opportunities to travel and engage across Markel's network.

Qualifikationen

• Understanding of insurance claims and legal services landscape a plus.
• Claims technical skills and an understanding for product lines.
• Understanding of insurance policy types across product lines.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Excellent analytical and problem solving skills.
• Excellent organization and time management skills.
• Ability to deliver outstanding customer service to both internal and external customers.
• Ability to work collaboratively and in a team environment.
• Ability to work autonomously and requiring minimal direction/oversight.
• Ability to take initiative and think strategically and creatively.
• High Strong desire for continuous improvement.
• Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)

Aufgaben

• Analyze and determine appropriate direction on coverage, investigation, evaluation and resolution of claims.
• Make recommendations regarding reserve changes to Management.
• Recognize potential exposures on claims and prepare appropriate alerts to Management and internal business partners.
• Adhere to Fair Claims Practices Regulations and claims handling guidelines.
• Prepare and distribute claim reports.
• Participate fully in training, development programs, and learning opportunities across Claims.
• Build strong relationships with internal stakeholders including Underwriting.
• Contribute to strong customer relationships by delivering top-notch service.
• Support special projects as assigned, learning cross-functional collaboration within Claims.
• Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices.
• Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT.
• Travel to other claim offices and conferences as needed.

Kenntnisse

Claims knowledge

Customer service

Analytical thinking

Communication skills

Problem solving

Time management

Team collaboration

Initiative

Insurance policies

Licensing process

Ausbildung

High school diploma

Bachelor's degree preferred

Tools

Excel

Outlook

PowerPoint

Word

Jobbeschreibung

Markel Service is seeking a Claims professional in the United States to handle average complexity claims with low to mid exposure. You will investigate, evaluate and resolve cases, negotiating within your authority and working with a manager as needed.

The role requires a high school diploma (Bachelor's preferred) and an adjuster license or eligibility. Excellent communication, analytics and team collaboration are essential, with opportunities to travel and engage across Markel's network.