Claims Resolution Specialist II

Markel; Omaha (NE); Presencial; USD 59.000 - 122.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental & vision insurance

Life and disability coverage (optional

401(k) with employer match

Employee Stock Purchase Plan

Paid time off

Holidays and floating holidays

Parental leave

Descripción de la vacante

Markel, a Fortune 500 insurer with a global footprint, seeks an experienced claims professional to investigate, evaluate, negotiate and settle assigned average complexity claims in the United States. You will review policy language, draft positions, and coordinate investigations with internal teams while maintaining high customer service standards.

The role offers growth and stability within Markel's diverse operations.

Formación

• Bachelor’s degree or equivalent work experience.
• Must have or be eligible to receive claims adjuster license.
• Successful completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU)

Responsabilidades

• Handles low to moderate exposure claims.
• Reviews policies to confirm coverage and communicates positions.
• Drafts coverage position letters independently.
• Uses investigation and settlement techniques to close claims cost-effectively and timely.
• Conducts and coordinates investigations into loss facts and damages.
• Evaluates coverage, liability and damages to determine insured's exposure.
• Sets reserves within authority or advises on reserve changes.
• Proactively resolves issues and ensures timely closure of claims.
• Negotiates and settles claims with claimants.
• Prepares reports by collecting and summarizing information.
• Participates in special projects or supports team members.
• Maintains service levels and responds to inquiries.
• Identifies subrogation opportunities and fraud potential.

Conocimientos

Communication

Analytical

Time management

Team player

Travel willingness

Educación

Bachelor’s degree or equivalent

Advanced degree a plus

Claims adjuster license eligible

Industry designation (INS, IEA, AIC, ARM, SCLA, CPCU) desirable

Herramientas

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Descripción del empleo

Markel, a Fortune 500 insurer with a global footprint, seeks an experienced claims professional to investigate, evaluate, negotiate and settle assigned average complexity claims in the United States. You will review policy language, draft positions, and coordinate investigations with internal teams while maintaining high customer service standards.

The role offers growth and stability within Markel's diverse operations.