Claims Examiner: Resolve Mid-Exposure Claims & Collaborate

Markel Corporation; Red Bank (NJ); On-site; USD 62,000 - 107,000; Full time

Job summary

Markel Corporation in the United States is seeking a claims professional to resolve average complexity, low to mid-exposure claims. You will investigate, evaluate, negotiate, and resolve assigned claims, with decision authority within your scope across multiple product lines.

The role emphasizes collaboration with Underwriting, Finance, Actuarial and IT, and requires strong customer service and analytical skills. Education includes a high school diploma with a preference for a Bachelor's degree.

Qualifications

• High school diploma required.
• Bachelor's degree preferred.
• Claims adjuster license required or eligible.
• Experience or understanding of insurance claims and legal services helpful.
• Claims technical knowledge across product lines.
• Understanding of insurance policy types across product lines.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Excellent analytical and problem solving skills.
• Excellent organization and time management skills.
• Ability to deliver outstanding customer service to internal and external customers.
• Ability to work collaboratively in a team environment.
• Ability to work autonomously with minimal direction.
• Ability to take initiative and think strategically and creatively.
• Strong desire for continuous improvement.
• Intermediate Microsoft Office skills (Excel, Outlook, PowerPoint, Word).

Responsibilities

• Investigate, evaluate, negotiate and resolve assigned claims.
• Analyze and determine direction on coverage, investigation, evaluation and resolution of claims.
• Make recommendations regarding reserve changes to Management.
• Recognize potential exposures on claims and alert Management and internal partners.
• Prepare and distribute claim reports.
• Mentor with senior examiners and managers to observe negotiation strategies and practices.
• Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management and IT.
• Travel to other claim offices and conferences as needed.

Job description

Markel Corporation in the United States is seeking a claims professional to resolve average complexity, low to mid-exposure claims. You will investigate, evaluate, negotiate, and resolve assigned claims, with decision authority within your scope across multiple product lines.

The role emphasizes collaboration with Underwriting, Finance, Actuarial and IT, and requires strong customer service and analytical skills. Education includes a high school diploma with a preference for a Bachelor's degree.