Claims Examiner II: Resolve & Settle with Confidence

Markel; Tampa (FL); On-site; USD 59,000 - 122,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) with employer match

Employee Stock Purchase Plan

Paid time off and holidays

Parental leave

Job summary

Markel is hiring for a claims professional to investigate, evaluate, negotiate, and settle average-to-mid exposure claims in a dynamic environment. You’ll review policies, draft coverage letters, and lead investigations with a focus on timely, cost-effective resolutions.

The role requires a Bachelor’s degree or equivalent, an adjuster license, and industry designations (INS/IEA/AIC/ARM/SCLA/CPCU). Strong communication, analytics, and teamwork are essential, with travel to conferences possible.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Advanced degree, or focused technical degree a plus.
• Must have or be eligible to receive claims adjuster license.
• Successful completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU).

Responsibilities

• Typically handles low to moderate low exposure claims.
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Drafts coverage position letters independently
• Utilizes investigation and settlement techniques to achieve cost effective closure.
• Conducts, coordinates, and directs investigation into loss facts and extent of damages
• Evaluates information on coverage, liability, and damages to determine insured’s exposure
• Sets reserves within authority or makes recommendations concerning reserve changes
• Utilizes diary system to pro-actively resolve outstanding issues
• Negotiates and settles claims with claimant
• Prepares reports by collecting and summarizing information
• Participates in special projects or assists other team members
• Provides timely service throughout the life cycle of the claim
• Identifies subrogation opportunities and fraud potential
• Strong emphasis on customer service to both internal and external customers

Skills

Communication

Analytical skills

Organization

Time management

MS Office

Teamwork

Continuous improvement

Travel

Education

Bachelor’s degree or equivalent

Advanced degree a plus

Claims adjuster license

Industry designation (INS, IEA, AIC, ARM, SCLA, CPCU)

Job description

Markel is hiring for a claims professional to investigate, evaluate, negotiate, and settle average-to-mid exposure claims in a dynamic environment. You’ll review policies, draft coverage letters, and lead investigations with a focus on timely, cost-effective resolutions.

The role requires a Bachelor’s degree or equivalent, an adjuster license, and industry designations (INS/IEA/AIC/ARM/SCLA/CPCU). Strong communication, analytics, and teamwork are essential, with travel to conferences possible.