Insurance Care Specialist Hybrid/Remote Growth Path

Amica Insurance; Lone Tree (CO); Hybrid; USD 51,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid vacation

Holidays 14

Sick time 6 days

401k with company match

Performance bonus

Parental leave

Tuition reimbursement

Wellness reimbursement

Advancement opportunities

Job summary

Amica Mutual Insurance Company is seeking an Associate Care Representative in Lone Tree, CO. The role involves taking phone calls to sell policies and service current accounts, with prior experience in service and sales preferred.

This full-time position offers a starting salary of $50,712 with potential to reach $73,542, a 40-hour work week, and optional work-from-home up to two days per week after training. Benefits include health coverage, paid vacation, and a 401k plan.

Qualifications

• High school diploma or equivalent required.
• Prior customer service and sales experience preferred.
• Excellent interpersonal and communication skills.
• Computer keyboard and processing skills.

Responsibilities

• Conduct professional telephone conversations to service existing accounts in a high call volume environment.
• Convert advertising, direct mail, and other warm leads into new business by handling inbound countrywide calls.
• Service customer accounts utilizing knowledge of policy language and home construction.
• Gain customer trust by establishing and maintaining effective relationships.
• Problem-solve and use time effectively to multitask and prioritize work.
• Obtaining a state insurance license and ongoing education are mandatory with training offered.

Skills

Customer service

Sales experience

Interpersonal communication

Computer skills

Education

High school diploma or equivalent

Job description

Amica Mutual Insurance Company is seeking an Associate Care Representative in Lone Tree, CO. The role involves taking phone calls to sell policies and service current accounts, with prior experience in service and sales preferred.

This full-time position offers a starting salary of $50,712 with potential to reach $73,542, a 40-hour work week, and optional work-from-home up to two days per week after training. Benefits include health coverage, paid vacation, and a 401k plan.