Insurance Agency Receptionist & Growth Advocate

Jackson Mote - State Farm Agent; Parkville (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Jackson Mote - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support daily operations in a friendly, professional environment.

The ideal candidate is organized, communicates clearly, and comfortable with basic sales conversations, CRM and Microsoft Office. Previous receptionist or customer service experience is preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Jackson Mote - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support daily operations in a friendly, professional environment.

The ideal candidate is organized, communicates clearly, and comfortable with basic sales conversations, CRM and Microsoft Office. Previous receptionist or customer service experience is preferred.