Insurance Agency Receptionist — Client Care & Growth

Talentify; West Point (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Talentify is partnered with a State Farm Agent to fill a Receptionist - State Farm Agent Team Member role. The position focuses on welcoming customers, directing calls, and handling scheduling while exposing you to sales conversations related to insurance options.

The role emphasizes strong communication, organization, and reliable teamwork within a competitive, results-oriented office culture that values development and balance.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging in sales conversations.
• Basic computer skills including CRM and MS Office.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking

Sales conversations

Basic computer skills

Tools

CRM systems

Microsoft Office

Job description

Talentify is partnered with a State Farm Agent to fill a Receptionist - State Farm Agent Team Member role. The position focuses on welcoming customers, directing calls, and handling scheduling while exposing you to sales conversations related to insurance options.

The role emphasizes strong communication, organization, and reliable teamwork within a competitive, results-oriented office culture that values development and balance.