Receptionist - State Farm Agent Team Member

Jackson Mote - State Farm Agent; Parkville (MD); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Jackson Mote - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support daily operations in a friendly, professional environment.

The ideal candidate is organized, communicates clearly, and comfortable with basic sales conversations, CRM and Microsoft Office. Previous receptionist or customer service experience is preferred.

Qualifikationen

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Aufgaben

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Kenntnisse

Communication skills

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Jobbeschreibung

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 after spending three years in the Agent Aspirant program preparing for agency ownership. I'm originally from the DC area and a proud graduate of Wake Forest University. Outside of work, I enjoy golfing, fishing, and watching football.

Our agency offers paid time off, licensing costs paid up front, and a Simple IRA with a 3% employer match. We also believe in rewarding the team for reaching goals - hit the daily team goal and you may head home an hour early, or hit the weekly goal and enjoy a 2:00 PM start to your weekend on Friday.

Our culture is positive, motivated, and focused on growing together. I'm looking for someone who works hard, enjoys learning, is comfortable with technology, and comes to work ready to contribute with a great attitude. If you're looking to grow with a newer agency where your hard work is noticed and rewarded, we'd love to meet you.

ROLE DESCRIPTION:

Jackson Mote - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.